Terms and Conditions
Invoicing & Quoting
Effective Date: January 23, 2026
Payment Terms
1.1 Payment Timeline
All invoices are due within 30 days of the invoice date unless otherwise agreed upon in writing. Payment should be made via the methods specified on the invoice.
1.2 Late Payment
Invoices not paid within the specified timeline may be subject to late fees of 24% per annum (2% per month) or the maximum amount permitted by law.
Services may be suspended for accounts with outstanding balances beyond 30 days past due.
1.3 Disputed Invoices
Any disputes regarding invoice amounts must be raised in writing within 7 days of receipt. Undisputed portions of the invoice remain due within the standard payment timeline.
Quotes and Estimates
2.1 Nature of Quotes
All quotes and estimates provided are based solely on the information, specifications, and scope of work provided by the client at the time of quotation. Quotes represent assumptions and projections of the anticipated work required and are not final pricing guarantees.
2.2 Quote Validity Period
Quotes are valid for 15 days from the date of issue unless otherwise stated. Pricing may be subject to revision after this period.
2.3 Subject to Change
Quotes and estimates are subject to change based on, but not limited to:
- Changes in project scope or deliverables
- Conditions discovered on-site that differ from initial assumptions
- Additional work requested by the client
- Unforeseen circumstances or requirements
- Changes in materials, labor costs, or third-party expenses
2.4 Final Pricing
Final invoicing will reflect the actual work performed, materials used, and conditions encountered. Any variance between quoted estimates and final invoices directly reflects:
- Changes in scope of work
- Differences between initial assumptions and actual site conditions
- Additional deliverables or services requested
- Adjustments based on unforeseen circumstances
Changes and Modifications
3.1 Scope of Work Authorization
Upon quote confirmation and acceptance, the project scope will be formally authorized through a Scope of Work document, referenced as Exhibit A, which will outline the specific deliverables, timeline, and requirements for the project.
3.2 Scope Changes
Any changes to the agreed-upon scope of work must be documented through a formal Change Order Form. Change orders may result in revised pricing and timeline adjustments.
3.3 Client Approval
For significant scope changes that materially affect pricing, we will seek client approval via Change Order Form before proceeding with changed work.
General Provisions
4.1 Entire Agreement
These terms and conditions constitute the agreement between the parties regarding invoicing and quoting practices unless superseded by a signed written agreement.
4.2 Amendments
We reserve the right to update these terms and conditions at any time. Clients will be notified of material changes, and continued engagement with our services constitutes acceptance of revised terms.
4.3 Governing Law
These terms shall be governed by the laws of the State of Florida, United States.
Contact Information
For questions regarding invoices, quotes, or these terms and conditions, please contact:
House of Cleo LLC
Web: housecleo.com/contact
By accepting quotes or making payment on invoices, the client acknowledges acceptance of these Terms and Conditions.